TBC Financial institution, a monetary establishment within the Caucasus and Central Asia Area, has diminished time to marketplace for new and enhanced services by 40 per cent since implementing Kong Enterprise, the cloud native API platform.
Based in 1992, TBC Financial institution is certainly one of 40 monetary establishments listed on the London Inventory Alternate with 30 per cent of its traders primarily based within the UK. Over time, TBC’s IT infrastructure and processes have been beginning to turn into more and more advanced and inefficient. All requests for brand spanking new or up to date providers and merchandise – regardless of how large or small – needed to be submitted to TBC’s central integrations workforce, who would course of every particular person request.
TBC’s Digital Transformation Journey
With 1000’s of items of software program and processes in use throughout the financial institution, bottlenecks had a direct influence on the enterprise, as progressive product launches and enhanced service choices could be delayed. Recognising {that a} trendy period of software program improvement had emerged which may eradicate these ache factors, TBC launched into a digital transformation journey. After an intensive analysis, the financial institution chosen Kong Enterprise primarily based on Kong’s technical capabilities, the platform’s ease of use, and stage of professional assist obtainable.
Kong’s cloud native API platform allows organisations to satisfy buyer calls for shortly and produce options to market quicker with API and repair connectivity that scales simply and securely. Constructed for the cloud with micro providers in thoughts, it eliminates the complexity of any mixture of previous and new applied sciences to permit builders to work with APIs throughout architectures – to allow them to construct quicker, higher and extra securely.
Inside simply three months of implementing Kong, TBC had configured and launched a totally operational mortgage API-based product. Mortgage API gives the financial institution’s cellular and web banking enterprise clients with entry to and management over their loans. Serving 700,000 buyer requests per day, with 24/7 availability, the API has turn into one of many financial institution’s most necessary channels with its clients.
TBC Financial institution CTO, Bidzina Matsaberidze says, “Our earlier system was too advanced to make use of for all of the workforce members. In distinction, Kong is way simpler to make use of, permitting groups to proceed with their innovation plans with out having to depend on a centralised integration course of. By offering our developer groups with this freedom, Kong is accelerating our innovation cycles, rising productiveness and seamlessly bridging legacy methods with trendy purposes. Our groups can now handle their very own API necessities inside their desired time frames, making certain that clients have the absolute best expertise and enhancing the financial institution’s aggressive place within the trade.”
“The monetary providers trade is shifting at such a tempo that banks want to have the ability to adapt shortly if they’re to remain one step forward of the competitors,” provides Carl Mattsson, vp of EMEA, Kong. “By eradicating the necessity for centralised integration, TBC has turn into extra agile and higher positioned to launch new and upgraded choices to satisfy ever-changing buyer necessities.”
